Shipping policy

Shipping Policy

Last Updated: August 11, 2026

Thank you for shopping with Inaaya's Closet by Preeti. We are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines are:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (where available)

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other factors beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping may be offered on selected products, order values, or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a shipment confirmation along with the tracking details via email or SMS (where available).

Delivery Delays

While we make every effort to deliver your order on time, delays may occur due to:

  • Adverse weather conditions

  • Public holidays

  • Courier partner delays

  • Natural disasters

  • Government regulations or restrictions

  • High order volumes during festive seasons

We appreciate your patience and understanding in such situations.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at the time of placing an order.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

Please contact us within 24 hours of delivery by sharing clear photographs and an unboxing video for verification.

After verification, we will review the issue and provide an appropriate resolution in accordance with our Return, Refund & Exchange Policy.

Failed Delivery Attempts

If the courier is unable to deliver your package due to repeated unsuccessful delivery attempts, refusal to accept the package, or an incorrect address provided by the customer, the order may be returned to us. Any re-shipping charges, if applicable, shall be borne by the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Inaaya's Closet by Preeti

Email: preeti150@yahoo.in

Phone: +91 9310189934

Address: Old Roshanpura, RZ J 36, Najafgarh, New Delhi – 110043, Delhi, India.